What separates Moss consumers from the masses is that they are paying for more than just ownership of designer housewares. They are paying for the right to experience them.
‘Please Do Not Touch.’ That’s the slogan Murray Moss has adopted for his chic SoHo design store, Moss. In style points, Murray wins. Moss has been at the cutting edge of household hip since its inception in 1994. Over the years Murray and his enterprise have gained international renown for their discerning selection and presentation of highly designed ‘everyday’ objects and furnishings. Amidst a stark white backdrop of lacquered platforms and polished glass cases, designer household products are elevated to the level of art in Murray’s museum-like setting.
Printed signs stating, ‘Please Do Not Touch,’ are affixed to each display and continue the age-old museum tradition of disallowing physical contact with the work. The omnipresence of smartly-suited salespeople wards off the wandering hand, in case the metal guardrails don’t do the job for them. Whereas museums discourage touching to prevent the degradation of delicate artworks, Murray Moss has imposed this system of separation in a retail store for household furnishings, products that in their essence are meant to be purchased and used. While over time, touching might degrade that Noguchi sofa, or leave smudges on a Jacobsen teapot, the real impetus behind the ‘Please Do Not Touch’ campaign resides in the depths of the human psyche.
The purpose behind separating people from objects is to nurture the desire that Murray Moss sees inherent in all of us. In denying the basic human instinct to reach out and grab that which is visually appealing, Murray and his team promote an inner tug-of-war of longing and frustration, thereby increasing the value of the unattainable. Lacking a tactile perception of the object, we are left in a mental and emotional frenzy to wonder about its experiential aspects. Enter Murray as our counselor and personal guide.
As Moss shows, inaccessibility does wonders for social value. By emulating the standards and practices of the modern museum, the Moss ethos blends culture and shopping while unabashedly cultivating desire, the hook that keeps design professionals, celebrities, students, and even tourists at its door. What separates Moss consumers from the masses is that they are paying for more than just ownership of designer housewares. They are paying for the right to experience them.
On a warm Saturday in spring, I wandered down to SoHo to check out the scene. Moss had just opened its new arm, Moss Gallery, one year ago in order to provide a dedicated arena for highly curated collections of limited editions and prototypes. In only a year, the distinction between the gallery and the store is becoming thinner and thinner. Michael, a salesperson of six years, informed me that these days, both sides of the business are based on themed exhibitions curated by Murray Moss. Objects that have been displayed in the gallery may certainly later appear in the store, with their retained exhibition history as added social value.
Within the store I was dazzled by case after case of pristine cutlery and kitchenware, as the lingering aroma of leather upholstery tantalized my senses. While walking through this designed wonderland, I began to wonder if indeed these objects retained the chronicle of their past lives as art, once removed from the glass vitrine and taken from the context of Moss. Moss was sleek. It was sexy. And amidst its minted spectacle I felt slightly intimidated. I left without touching anything, and the allure of Moss persisted.
At home I turned to the Moss website, and that’s where I discovered the ‘Gifts Under $100’ corner. In the store I had completely dismissed the idea that affordability could even exist in the presence of $17,000 seating. It seemed almost indecent. But according to the Moss website, it was possible to enter Moss and witness for instance, ‘a Hella Jongerius embroidered ceramic pot next to a stainless steel Fisher space pen next to an Edra pink leather Flap sofa.’ It was in this sentence that I laid my best hopes. That was no ordinary pen. It was a highly covetable Chrome Bullet Fisher Space Pen, advertised in the under $100 section of the Moss website as being able to, ‘write upside down, under water, over grease, in freezing cold, boiling heat, and in outer space.’ I imagined it sitting pretty behind the glass case at Moss, surrounded by other more expensive but equally enticing wares. From there, I might not ever know if the space pen could indeed live up to its lofty advertising. In the vitrine it existed as no more than a desirable shiny object, but the fact that both NASA and Murray Moss had endorsed it made its polished chrome-plated brass seem all that much shinier.
One week and $50 later, a drab gray-brown cardboard box landed on my doorstep. Measuring in at 10” x 12” x 8,” the box had endured a significant amount of abuse in the exchange between couriers and handlers. I maneuvered my way through layers of tape to reveal an endless shroud of brown craft paper. Nestled within its folds lay my treasure, neatly encased in a candy-bar sized plastic snap-box and surrounded by a thin cardboard sheath. With $50 I had acquired more than just a fancy new pen, I had partaken in the aura of Moss.
The casing was smooth, adorned with the glossy image of an astronaut standing beside his roving moon-lander while a brightly colored American flag floats proudly in the gravity-free vacuum of space. From our vantage point on the moon, we see a glowing blue Earth in the background beyond the craters. Sliding the case from its packaging revealed the simple black and white Moss decal self-consciously branded to the cardboard’s interior. Only now, it was mine, and I could do whatever I wanted with it. A small printed leaflet offered a guarantee of the space pen’s abilities and 1960’s advertising information about the merits of its sealed-pressurized ink cartridge. Words like ‘precision’, ‘thixotropic’, and ‘tungsten-carbide,’ wrenched the space pen from its stature as art object and immediately thrust it into the realm of science and use. My gut reaction was to tear the pen from its felted plastic crater bed and lick it before running rampant around the city, terrorizing every bathroom wall and bus window in sight with bad poetry.
Once in my hands, the first thing I noticed was a giant smear on the space pen’s formerly flawless casing where my fingers had touched it. My heart sank a little, the way it does when spaghetti sauce falls on a new shirt. Perhaps Murray Moss had it right. And like that the myth was shattered.
There is an inherent disappointment that comes with purchasing at Moss. While there is an initial elation of having received a shiny new object, this momentary euphoria can never compete with the imminent descent of an object from art, to the levels of human use and abuse. The space pen writes like a dream, and I imagine the Verner Panton cradles the human figure just as well. After subjecting the pen to the cold depths of my freezer, and a pot of boiling hot water, it still wrote (even upside down). Without venturing into space, I was satisfied with the Fisher Space Pen’s ability to withstand the most extreme environmental conditions I could fabricate. At the conclusion of my testing, the chrome-plated casing had lost its luster, and was scratched from the ill-effects of capping the lid to the back of the pen. Even so, at one point the space pen was the very object of my desire from where it sat under Murray’s guidance at Moss. Through shifting the balance between function and style Murray Moss once again holds a captive audience in wait of the next best thing to appear on his horizon.